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Delivery Information

ORDER TRACKING

  • Please log in to your account to view your recent order history, status, and tracking information.

  • If you do not have an account with us, please contact us and we will be happy to update you with your order status. Orders that are “Processing” have been received and are in our queue.

  • Your tracking information can also be found by logging into your account and viewing your orders.

     

ORDER PROCESSING

  • Orders typically ship within 1-2 business days, excluding weekends and holidays. Orders placed during promotional sales may take 3-4 business days to process.

  • Please note, some of our products are handmade to order - the estimated despatch time is noted in the description. 

  • Successfully placed orders will receive an e-mail confirmation with your order details. If you do not receive an email, please check your spam filter or contact us for confirmation.

  • If you need to change, cancel, or any other assistance with your order, please contact us immediately via email. We will not be able to make change requests once your order is done processing or once it is shipped.

  • We will not be able to make changes to your order via PayPal comments.